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Work order 001 For Houston-area trades

A missed call can turn into a call to the next company on Google. We text them back first.

When you can't pick up, Bayou Callback sends the caller a text within seconds, in your business's name, and pings your phone with their number. They know you're on it, and you get a shot at the job before they dial your competitor.

Book a 15-minute call See how it works
  • Keeps your current number
  • No app to install
  • We do the setup
  • No setup fee, no long-term contract

Example only. You choose the wording; every text ends with Reply STOP to opt out.

The problem

You can't answer from the top of a ladder.

You're on a roof, under a sink, or elbow-deep in a condenser when the phone rings. By the time you can call back, that customer may have already moved on to the next name in the search results.

A voicemail greeting is easy to hang up on. A quick text that says "we saw your call, we'll ring you right back" is a lot harder to ignore, and it buys you the time to finish what you're doing.

Without a text-back

  1. Phone rings while you're mid-job. You can't grab it.
  2. The caller hits voicemail, hangs up, and taps the next listing.
  3. You call back an hour later. They've already booked someone else.

With Bayou Callback

  1. Within seconds they get a text from your business: "[Your Business]: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out."
  2. Your phone buzzes with their number, so you know who's waiting.
  3. You call back when your hands are free, and they're expecting you.

When a call goes unanswered, Bayou Callback texts the caller back in seconds (if they called from a mobile phone), even when your hands are full.

How it works

Three simple steps. We handle the setup.

No new phone, no new number, no app. We plug into the line you already use.

How a missed call becomes a callback — about 35 seconds.

  1. We set it up

    A short call to learn your business, your hours, and how you like to talk to customers. Then we set up call forwarding on your existing number, write your messages with you, handle carrier texting registration, and test it together before it goes live.

  2. A call gets missed

    When you don't pick up, the caller gets an automatic text within seconds (if they called from a mobile phone). You get an instant alert text with their number. The call is logged to a simple spreadsheet you can open anytime.

    "[Your Business]: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out."

  3. You call back and close the loop

    Call them back when you're free. On the Plus plan, after the job's done, tap a link to send that customer a request for a Google review, if they've agreed to get one. One tap, no typing.

Example only. You choose the wording, and every text ends with Reply STOP to opt out.

What's included

Everything you need, nothing you have to manage.

It's a done-for-you service. We build it, we register it, we keep it running.

  1. Instant missed-call text

    Callers you couldn't answer get a friendly text in your business's name within seconds.

  2. Owner alert texts

    You get a text with the caller's number right away, so you know exactly who to call back.

  3. After-hours message

    A separate message outside your business hours (7am–6pm Central by default, set to your schedule).

  4. Simple call log

    Every missed call lands in a plain spreadsheet: who called, when, and whether they replied.

  5. One-tap review requests Plus

    After a finished job, tap a link to text that customer a request to review you on Google. Only for customers who agree to get it.

  6. Carrier registration handled

    We take care of A2P 10DLC texting registration with the carriers so your messages are sent the right way. It's included.

Who it's for

Built for your trade.

Built for Houston trades that work with their hands. If your phone rings while you're on a job, this is for you. Pick yours:

For HVAC and AC owners

Up in a 130-degree attic in August.

The phone is buzzing in your back pocket, and you are not climbing down for it. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Heating & Air: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

For plumbing owners

Under a sink with wet hands.

Nobody wants to grab a phone mid-repair with water everywhere. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Plumbing: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

For electrical owners

Hands in a live panel.

That call can wait. The caller shouldn't have to wonder if you got it. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Electric: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

For roofing owners

Up on a pitch. Phone in the truck.

By the time you're back on the ground, the call is long gone. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Roofing: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

For garage door owners

Holding up a spring.

You are not letting go of that to answer a call. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Garage Doors: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

For pest control owners

Halfway into a crawlspace.

No room to turn around, let alone reach your pocket. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Pest Control: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

For auto repair owners

Under a lift.

Wrench in one hand, light in the other. The shop phone keeps ringing. Bayou Callback texts them back while you finish the job.

To: (713) 555-XXXXMissed call · 2:14 PM

[Your] Auto Repair: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out.

1

Example only. You choose the exact wording.

Serving Houston and the surrounding area. Different trade? Just ask, it probably fits.

Pricing

Straightforward pricing.

One monthly price. No setup fee on any plan. No long-term contract: cancel anytime by email, and service runs to the end of the period you've paid for.

We don't bill you until your texting is live (carrier approval usually takes 1–2 weeks).

Founding Shop · First 3 Houston-area shops

Founding Shop

Free

Your first 30 days, then $49/month locked in for 12 months.

How it works

  • First 30 days free, with our done-for-you setup
  • Then $49/month, locked in for 12 months
  • In exchange, you let us share your real results. A quote is optional, and the price is the same either way
  • No setup fee, no long-term contract. Cancel before day 30 and you pay nothing
  • No automatic charge: we send a payment link and wait for your OK
Apply for a founding spot

Open to the first 3 Houston-area shops.

Ticket 01Our pick for most shops

Core

The full missed-call text-back, set up and looked after for you.

$79 per month$790 per year · 2 months free

Up to about 150 missed calls a month.

  • Missed-call text-back in your business name
  • "Reply 1" callback
  • Owner alert with the caller's number
  • After-hours message
  • Call log
  • Done-for-you setup
  • Keep your current number
Start with Core
Ticket 02More phones, more follow-up

Plus

For busier shops that want reviews and reporting too.

$129 per month$1,290 per year · 2 months free

Up to about 400 missed calls a month.

Everything in Core, plus:

  • One-tap review requests (to customers who agree)
  • Alerts to 2 phones
  • A monthly report
  • Custom after-hours messages
Go with Plus

Prices in U.S. dollars. No pressure, no hard sell. Tell us about your business and we'll tell you honestly which plan fits, or if it's not a fit at all. See how the guarantee works.

FAQ

Straight answers.

Something we didn't cover? Ask on a quick call.

Does it work with my current phone number?

Yes. You keep your number and keep answering calls the way you do now. We set up call forwarding so that only calls you don't answer get routed to the text-back system. Your customers still dial the same number they always have.

The text goes out in your business's name. Depending on your carrier and phone setup, it's sent either from your existing number (if it can be enabled for texting) or from a dedicated local number set up just for your business. We'll go over which applies to you during setup.

Do I need to install an app?

No. There's nothing to download. Alerts come to you as regular text messages, the call log is a simple spreadsheet you can open on your phone or computer, and on the Plus plan, review requests are sent by tapping a link (only to customers who agree to get one).

What does the text say?

Something short and friendly, like: "[Your Business]: Sorry we missed your call. Reply 1 and we'll call you right back. Reply STOP to opt out."

We write the wording with you so it sounds like your shop. Every text ends with Reply STOP to opt out, and anyone can reply HELP for help.

What about calls after hours?

After-hours callers get a separate message, for example letting them know you're closed and when you'll be back in touch. Business hours are 7am–6pm Central by default, and we'll set them to match your actual schedule.

How fast is setup?

The forwarding and messages are quick to put together. The part that takes longest is carrier texting registration (A2P 10DLC), which is reviewed by the carriers, not us. Carrier approval usually takes 1–2 weeks. We'll keep you posted, and you don't have to fill out any of the registration yourself.

We don't bill you until your texting is live.

Is this spam? Do people opt in?

Texts only go to people who just called your business and didn't get through. It's a direct response to their call, not a marketing blast, and we don't send promotions to your callers.

Every text tells the person how to opt out: Reply STOP to opt out. Reply HELP for help. We also honor plain requests like "stop texting me," and once someone opts out they won't get more texts. We also handle the carrier registration (A2P 10DLC) that U.S. carriers require for business texting. See our SMS terms and privacy policy for details.

What does a founding spot involve?

The founding offer is for the first 3 Houston-area shops. Your first 30 days are free. After that it's $49/month, locked in for 12 months.

In exchange, we ask to share your real results (for example, how many missed calls got a text back). A quote from you is optional, the Founding price is the same either way, and you can say whatever you honestly think. We only share real numbers, and never your callers' phone numbers or messages.

There's no setup fee and no long-term contract. Cancel before day 30 and you pay nothing. We won't charge you automatically when the free month ends: we'll send a payment link and wait for your OK. The $49/month is a price lock for 12 months, not a commitment; after that it becomes our regular Core price (now $79/month), and we'll tell you 30 days before.

What does it cost, and when do I start paying?

Core is $79/month and covers up to about 150 missed calls a month. Plus is $129/month, covers up to about 400, and adds one-tap review requests, alerts to 2 phones, a monthly report, and custom after-hours messages. Pay yearly and you get 2 months free: $790/year for Core, $1,290/year for Plus.

There's no setup fee on any plan, carrier registration is included, and there's no long-term contract. We don't bill you until your texting is live. Cancel anytime by email. Service runs to the end of the period you've paid for. No partial-month refunds except under our 30-day guarantee.

Is there a guarantee?

Yes. If you're not happy within 30 days after your texting goes live, tell us and we'll refund your first payment in full. Founding Shops: your first 30 days are free, so the guarantee doesn't apply. Cancel before day 30 and you pay nothing.

Yearly plans: if you cancel within 30 days after your texting goes live, we'll refund your yearly payment in full. After 30 days, yearly payments aren't refundable.

To ask for a refund or to cancel, just email us at [email protected]. There's no long-term contract: you can cancel anytime, and service runs to the end of the period you've paid for.

Get started

Let's get your missed calls covered.

Book a quick 15-minute call. We'll ask how your phones work today, show you exactly what your callers would see, and tell you honestly whether it's a fit. No setup fee, no long-term contract.

Request a call back

Tell us a little about your business. We'll reach out to set up a time.

We'll only use your info to get back to you about Bayou Callback, by phone, text, or email. See our privacy policy.